Jilli99 takes your privacy seriously. This document clearly explains what data we collect, why we need it, how we protect it, and your rights as a member. We've written it in plain, straightforward language — not confusing legal jargon.
Before reading the full document, here are six key things you should know about how jilli99 manages your personal data.
Jilli99 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. The data you provide is used solely for the delivery of jilli99 services — nothing more.
All data transmitted between your device and jilli99's servers is encrypted using 256-bit SSL — the same standard used by leading financial institutions and banks in Malaysia. This means no third party can intercept or read your data in transit.
As a jilli99 member, you have every right to request a copy of the data we hold, ask for corrections to any inaccurate information, and request deletion of your account and data at any time. These requests are processed within 30 working days at no charge.
Your jilli99 account password is never stored in a readable plain-text format. Our system uses one-way password hashing technology, which ensures that even in the event of a security breach, your original password cannot be recovered.
Jilli99 does not store your bank account numbers, card numbers, or e-wallet credentials (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay) on our servers. All payment processing is handled through third-party payment gateways that comply with PCI-DSS security standards.
Jilli99's security infrastructure is periodically audited by independent cybersecurity firms. Any vulnerabilities identified are remediated within defined timeframes. We also conduct routine penetration testing to ensure our data protection systems remain current and robust.
Quick Summary: jilli99 collects data necessary to operate the platform, process transactions, and keep your account secure. We do not sell your data. You may request access to, correction of, or deletion of your data at any time. For privacy inquiries, contact us at support@jilli99.best.
This Privacy Policy ("Policy") describes how jilli99 ("we", "platform", "jilli99") collects, uses, stores, protects, and discloses your personal information when you access or use the jilli99.best website and all related services.
This Policy applies to all users of the jilli99 platform — whether you are an unregistered visitor, an active registered member, or a former member whose account has been closed. By using the jilli99 platform, you agree to the data management practices described in this document.
Jilli99 operates on a transparency-first privacy principle. We believe you have the right to know exactly what happens to your information. If anything in this Policy is unclear or you have questions, our team is ready to help via live chat or email at support@jilli99.best.
Note: This Privacy Policy forms part of the jilli99 Terms & Conditions. By accepting the Terms & Conditions upon registration, you also agree to this Privacy Policy. Please read Terms & Conditions us for more context.
Jilli99 collects only the information necessary to operate the platform safely and effectively. The following are the categories of data we collect:
2.1 Account Registration Information
2.2 Identity Verification Information (KYC)
2.3 Financial Transaction Data
2.4 Game Activity Data
2.5 Technical & Device Data
2.6 Communication Data
Data Minimisation Principle: jilli99 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive information such as your religion, ethnicity, or health details unless directly relevant to a specific support request.
Jilli99 uses the data collected for the following purposes:
| Purpose of Use | Data Type Used | Legal Basis |
|---|---|---|
| Registration & account management | Name, phone number, email, date of birth | Performance of a contract |
| Deposit & withdrawal processing | Financial data, payment information | Performance of a contract |
| Identity verification (KYC) | MyKad, proof of address, selfie | Legal requirements |
| Account security & anti-fraud | IP address, device data, activity logs | Legitimate interests |
| Customer support | Communication data, account records | Performance of a contract |
| Responsible gaming | Game activity data, self-set limits | Public & legitimate interest |
| Anti-money laundering (AML) monitoring | Transaction data, activity records | Legal requirements |
| Marketing communications (with consent) | Email, phone number | Consent |
Jilli99 will not use your data for any purposes not listed above without first obtaining your fresh consent. If you are receiving marketing communications from jilli99 but no longer wish to, you may unsubscribe at any time via the "unsubscribe" link in the email or by contacting our support team.
Jilli99 does not sell, rent, or trade members' personal data to any party for marketing purposes. However, to operate the platform effectively, we need to share certain data with the following categories of third parties:
4.1 Platform Service Providers
Casino, Live Casino, and sports game providers such as Evolution Gaming, Pragmatic Play, and SA Gaming receive the game session data required to operate tables and verify game outcomes. These providers are bound by strict confidentiality agreements with jilli99 and are not permitted to use your data for any other purpose.
4.2 Payment Processors
The payment gateways we use to process Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX transactions receive only the minimum transaction information required to complete a payment. These payment processors comply with the highest PCI-DSS security standards.
4.3 Technology Infrastructure
Cloud hosting providers, content delivery networks (CDNs), and analytics tools we use may process technical data such as server logs and usage statistics. All such services operate under data processing agreements that comply with international privacy standards.
4.4 Legal Authorities
Jilli99 will disclose member data to Malaysian authorities when required by law or a valid court order. This includes cases involving financial crime investigations, money laundering, or fraud. jilli99 will notify the relevant member of any such disclosure unless prohibited from doing so by law.
Important: In all data-sharing scenarios, jilli99 ensures that only the minimum necessary data is shared. We do not share data beyond what is required for the stated purpose.
Jilli99 continually invests in security infrastructure to protect members' personal data. The technical and organisational measures we employ include:
While we take all reasonable steps to protect your data, no security system is completely impenetrable. We encourage you to take precautions on your end as well — use a strong password, never share it with anyone, and enable 2FA on your jilli99 account.
Jilli99 retains members' personal data only for as long as necessary for the purposes outlined in this Policy, or as required by Malaysian law. The following are our data retention guidelines:
Upon expiry of the retention period, your data will be permanently deleted from jilli99's servers or fully anonymised so that it can no longer be linked to you.
Jilli99 uses cookies and similar tracking technologies to keep the platform running smoothly and to enhance your experience. The following types of cookies are in use:
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the jilli99 platform. For guidance on managing cookies in your browser, refer to your browser's help documentation.
As a jilli99 member, you have the following rights regarding your personal data. All requests can be submitted to support@jilli99.best with the subject line "Privacy Rights Request":
In the course of operating the jilli99 platform, some of your data may be processed or stored on servers located outside Malaysia — particularly in connection with international live casino game providers such as Evolution Gaming, which operates studios across Europe and Asia.
In all cases of cross-border data transfers, jilli99 ensures that:
This data transfer is a technical requirement for delivering Live Casino and global gaming services to jilli99 Malaysia members. Without it, jilli99 would be unable to connect you with licensed international game providers.
The jilli99 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. The jilli99 registration process requires date of birth verification, and we reserve the right to request age verification documents at any time.
If you are a parent or guardian with reasonable grounds to believe that your underage child has registered or is using the jilli99 platform, please contact us immediately at support@jilli99.best. We will investigate and close the account, and return any remaining balance within 24 hours.
Jilli99 also supports family protection efforts by providing parents with guidance on how to block children's access to gambling websites using parental control software. Contact the jilli99 support team for further assistance.
Jilli99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data management practices, technological developments, or new legal requirements. We are committed to communicating any such changes to you transparently.
When material changes occur — that is, changes that significantly affect your privacy rights — we will:
For minor changes such as language corrections or clarifications that do not alter the original meaning, we may not send a dedicated notification, but the updated date will still be revised accordingly. The latest version of this Privacy Policy is always available on this page and is the version currently in effect.
If you have any questions, concerns, or requests regarding your privacy and personal data management at jilli99, you can reach us through the following channels:
For formal requests relating to data subject rights (access, correction, deletion, or withdrawal of processing consent), please submit your request in writing to the email address above, along with sufficient identity verification information. Such requests will be processed within 30 calendar days.
jilli99's Commitment: Privacy is not just a legal obligation for us — it is a moral responsibility to the 500,000+ members who have entrusted us with their information. Every privacy complaint or inquiry is taken seriously by our team.
You have full control over your personal data. The following rights are guaranteed to every jilli99 member.
You may request a copy of all personal data that jilli99 holds about you at any time. We will provide a comprehensive data report in a readable format within 30 days.
If you find that any data we hold about you is inaccurate or out of date, you may request an immediate correction. Basic updates such as your phone number or email address can be made directly from your account settings.
You may request deletion of your personal data upon account closure. Such requests will be fulfilled subject to data retention requirements mandated under Malaysian law for financial records.
Under certain circumstances, you may ask us to restrict the processing of your data — for example, if you dispute the accuracy of the data or object to processing for direct marketing purposes.
You may request your data in a machine-readable format (such as JSON or CSV) for transfer to another platform should you choose to do so. Such requests are processed within 30 days.
You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason. For all other purposes, your objection will be considered on the basis of competing legitimate interests.
To exercise any of the rights above, contact us at support@jilli99.best with the subject line "Privacy Rights Request". All requests are processed within 30 calendar days.
The most frequently asked questions from Malaysian members about privacy and data protection on the jilli99 platform.
256-bit SSL encryption, no data selling, and full rights to control your information — your privacy is jilli99's top priority.
Join 500,000+ Malaysian members who play with full confidence at jilli99. Your data is protected, your privacy is respected, and your winnings are paid out.